Frequently Asked Questions (FAQ)

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Do I need a physician’s prescription or referral to start physical therapy?
What is pelvic health physical therapy? I’ve never heard of it.
What is the pelvic floor?
My doctor suggested I go to a certain physical therapist, but can I choose to come to you?
Do you take insurance?
Can I pay you using my health savings account or flexible spending account?
Will my insurance cover my physical therapy?
What is your cancellation policy?
How long will I have to come to physical therapy?
What if I have Medicare insurance?
Will you leave me with an aide while you take care of another patient?
What should I bring to my first appointment?
What can I expect at my first appointment?
What treatments do you offer?
I have my period, should I come to my physical therapy appointment?
I feel like I have a yeast infection or urinary tract infection, should I come to physical therapy?
Do you treat men?
What kind of men do you treat?
Can I bring someone with me to my appointment?
Isn’t urinary incontinence normal after you’ve had kids?
I thought incontinence was just something that happens when you get old, am I too young to come to physical therapy for this?
Do you offer telehealth or virtual visits?
I live out of town; can you help me?
I have a history of trauma and am scared to come. How can you help me?
Can I come to physical therapy even if I don’t have an injury? I’d like advice on how to keep my pelvis, bladder and pelvic floor strong as I age, but don’t have a big problem right now.
Can I come to physical therapy just for a checkup?